How to Turn One-Time Auto Repair Customers Into $3,200 Annual Accounts

How to Turn One-Time Auto Repair Customers Into $3,200 Annual Accounts

Introduction: Why One-Time Customers Are Leaving Money on the Table Every shop has seen it: a customer comes

Why Auto Repair Shops Fail in Year 3 (And How to Avoid the Common Traps)

The statistics are sobering: a significant number of small businesses, including auto repair shops, don’t survive past year
Back-to-School Rush: How Smart Auto Shops Handle Their Busiest Month

Back-to-School Rush: How Smart Auto Shops Handle Their Busiest Month

Introduction: Why Back-to-School Season Is a Stress Test for Auto Shops For families, August and September mean new
Auto Repair Shop Workflow Software: 7 Features That Actually Matter in 2025

Auto Repair Shop Workflow Software: 7 Features That Actually Matter in 2025

Introduction: Why Workflow Software Defines 2025 Auto Repair Success Running an auto repair shop in 2025 is more
Auto Repair Shop Inventory Management: Stop Losing $15K+ Annually on Parts

Auto Repair Shop Inventory Management: Stop Losing $15K+ Annually on Parts

Introduction: The Hidden Drain on Auto Repair Shop Profits You work hard to bring cars through the bays,
How to Prepare Your Auto Repair Shop for Fall's Busiest Season

How to Prepare Your Auto Repair Shop for Fall’s Busiest Season

The Auto Shop Owner’s Guide to Conquering Fall Fall is a make-or-break season for auto repair shops. It’s
Boost Shop Efficiency Without Hiring More Technicians

Boost Shop Efficiency Without Hiring More Technicians

It’s 9:15 AM, and your shop already feels like it’s running behind.Two bays are sitting idle because parts
Tracking Jobs in an Auto Repair Shop: Old vs. Modern Methods

Tracking Jobs in an Auto Repair Shop: Old vs. Modern Methods

It’s 8:45 a.m., and your shop’s already buzzing — or maybe buzzing and bottlenecked.Your service advisor is erasing
Managing Multiple Repair Shop Locations Without Losing Control

Managing Multiple Repair Shop Locations Without Losing Control

Sarah’s phone buzzes at 6:47 a.m. Location #2: “The Honda transmission job’s running over, the customer’s upset, and
Your Shop’s Reputation Starts with Workflow Here’s Why

Your Shop’s Reputation Starts with Workflow—Here’s Why

Your Reputation Is Built on Workflow, Not Just Marketing It’s Monday morning, and your service advisor is already
Auto Repair Shop Management Software

Auto Repair Shop Management Software: How to Build Customer Trust 40% Faster

Mrs. Peterson called at 4:47 PM on Friday, furious. Her Toyota had been sitting in Bay 2 for
Shop Efficiency Tools Ranked: How Helios Outpaces the Competition

Shop Efficiency Tools Ranked: How Helios Outpaces the Competition

If your technicians are constantly asking, “What’s next?” or your service writer spends half the day tracking down
Best Auto Repair Shop Software in 2025: Helios vs. The Rest

Best Auto Repair Shop Software in 2025: Helios vs. The Rest

The Wrong Software Doesn’t Just Slow You Down, It Costs You Between constant interruptions, missed job updates, and
Cloud-Based Auto Shop Software: Buyer’s Guide + Comparison Matrix

Cloud-Based Auto Shop Software: Buyer’s Guide + Comparison Matrix

The Software You Choose Will Either Scale Your Shop—or Strangle It In 2025, auto shops can’t afford to
Your Technicians Hate Your Software. Here’s What They Actually Want

Your Technicians Hate Your Software. Here’s What They Actually Want

If Your Technicians Avoid Your Software, You’re Not Alone You probably didn’t think “software adoption” would be one
Top 10 Features Every Shop Management Platform Needs in 2025

Top 10 Features Every Shop Management Platform Needs in 2025

If Your Software Can’t Keep Up, It’s Slowing You Down The modern auto shop moves fast. Techs expect

Less Paper, More Profits: The New Standard in Shop Management

You’re Not Running a Filing Cabinet—You’re Running a Business Clipboards. Sticky notes. Handwritten estimates. You may think it’s
Job Lost? Customer Waiting? Not on Our Watch—Helios Fixes the Gaps

Job Lost? Customer Waiting? Not on Our Watch—Helios Fixes the Gaps

🔧 Quick Summary Workflow gaps cost time, money, and customer trust. Manual systems and scattered tools are unreliable
What If Your Auto Shop Had a Brain? Meet the Smartest Workflow on the Market

What If Your Auto Shop Had a Brain? Meet the Smartest Workflow on the Market

Imagine if your shop could think for itself. Not just store data or track jobs, but actually anticipate
Stop Tracking Jobs Like It’s 1999—Modern Tools for Modern Shops

Stop Tracking Jobs Like It’s 1999—Modern Tools for Modern Shops

If You’re Still Using a Whiteboard, You’re Losing Time—and Money It’s 2025, but in many shops, job tracking
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About Us

We are the support team for Helios, the premier autobody shop management software owned and operated by Blackhawk Innovations. Helios is designed to streamline operations, enhance visibility, and optimize workflows for collision repair businesses. We believe in its ability to drive efficiency and improve processes, empowering shops to operate at peak performance. Our team is committed to ensuring every Helios user understands the full potential of the platform and how to leverage its tools to achieve their business goals.