Your one-stop destination for expert help, how-to guides, and workflow optimization tips. Everything your shop needs, all in one place.
How to Filter Jobs by Insurance, Vehicle, or Technician

How to Filter Jobs by Insurance, Vehicle, or Technician

Find the jobs you need by filtering for insurer, vehicle, or technician.
Color Codes & Dot Markers: What They Mean and How to Use Them

Color Codes & Dot Markers: What They Mean and How to Use Them

Use color codes and dot markers to identify job status, urgency, and special requirements.
How to Filter Jobs by Insurance, Vehicle, or Technician

How to Move Jobs from Planning to Production

Move scheduled jobs from the Planning Board into active production.
How to Filter Jobs by Insurance, Vehicle, or Technician

How to Schedule a Job on the Planning Board

Schedule incoming jobs on the Planning Board and organize your shop’s workload.
Actual photo of Helios Production Board running in the shop

Understanding the Planning Board vs. Production Board

Learn when to use the Planning Board for scheduling and the Production Board for active repairs.
How to Add Users and Set Permissions

How to Add Users and Set Permissions

Invite team members and set permissions for what each person can see and do.
Image of devices syncing in real time

Helios on Desktop and Mobile: What You Can Do on Each

Compare Helios in your web browser and optional mobile app to choose the right view for each task.
Navigating the Helios Dashboard: A Quick Tour

Navigating the Helios Dashboard: A Quick Tour

Get familiar with the dashboard tools for managing jobs, teams, and production.
Helios Desktop View

How to Log In and Set Up Your Helios Account

Log in to Helios, customize your account, and invite your team.
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About Us

We are the support team for Helios, the premier autobody shop management software owned and operated by Blackhawk Innovations. Helios is designed to streamline operations, enhance visibility, and optimize workflows for collision repair businesses. We believe in its ability to drive efficiency and improve processes, empowering shops to operate at peak performance. Our team is committed to ensuring every Helios user understands the full potential of the platform and how to leverage its tools to achieve their business goals.

Helping collision repair shops plan, track, and
complete every job from one live production board.

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