Get started with Helios in minutes. This guide walks you through logging in, customizing your account, and inviting your team—whether you’re on desktop or mobile.

 

Step 1: Access the Login Page

Go to https://app.heliospro.io
Or visit heliospro.io and click “Login” in the top-right corner.

📸 Screenshot: Login button on homepage

Step 2: Enter Your Login Details

• Email: Use the email you registered with
• Password: Enter your secure password
• Click Log In

💡 Forgot your password?
Click “Forgot Password?” to receive a reset link.

📸 Screenshot: Login form UI

Having trouble logging in?

• Check for typos in your email
• Reset your password if needed
• Make sure your user invite was accepted
• Still stuck? Contact Support

Step 3: Set Up Your User Profile

1. Click your avatar in the top-right corner
2. Select My Account
3. Fill in:
   • Full Name
   • Job Title (e.g., Owner, Estimator, Technician)
   • Phone Number (optional)
4. Click Save Changes

📸 Screenshot: User profile page

Why this matters: Setting up your profile helps your team know who’s doing what—and keeps communication smooth.

Step 4: Complete Your Shop Info

1. Go to Settings > Shop Info
2. Add:
   • Shop Name
   • Address
   • Hours of Operation
   • Phone & Email
   • Upload your Shop Logo (optional, but helps with branding)

📸 Screenshot: Shop Info page

🔍 Pro Tip: These details appear in reports, dashboards, and customer-facing views—make them count.

Step 5: Invite Your Team

1. Go to Settings > Users
2. Click + Add User
3. Enter:
   • Name
   • Email
   • Role (Owner, Admin, Technician, Estimator, etc.)
   • Set user permissions
4. Click Send Invite

They’ll receive an email with a login link and instructions.

Need roles explained?
See User Roles & Permissions in Helios →

Step 6: Log In on Mobile (Optional, but Powerful)

• Download the Helios App:
  iOS App Store | Google Play

1. Open the app
2. Use your existing login credentials
3. Access job boards, schedules, and real-time updates—on the go

📸 Screenshot: Mobile login screen

FAQ: Quick Fixes

Q: I didn’t get my invite email.
A: Ask your admin to resend it from the Users tab.

Q: Can I use Helios on multiple devices?
A: Absolutely. Your account syncs in real-time across mobile, desktop, and in-shop displays.

Q: What’s the difference between the mobile app and desktop?
A: Mobile is perfect for real-time updates and photos. Desktop offers a broader planning view.

Need Help?

• ✉️ Email: support@heliospro.io
• 💬 In-App: Use the Chat icon in the bottom-right
• 🔎 Browse more Support Articles