How Real-Time Dashboards Are Redefining Shop Productivity

How Real-Time Dashboards Are Redefining Shop Productivity

If you’ve ever asked, “Where’s that job at?” more than twice in a day, chances are your shop’s productivity isn’t being tracked effectively. In a fast-paced auto repair environment, visibility is everything. Without it, you’re flying blind—jobs get delayed, techs get confused, and customers lose confidence. That’s where real-time dashboards

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Is Your Shop Ready for 2025? 5 Tech Trends to Watch

Is Your Shop Ready for 2025? 5 Tech Trends to Watch

Let’s face it—running an auto repair shop in 2025 won’t be anything like it was five years ago. If you’re still relying on clipboards, outdated desktop software, or verbal job updates yelled across the bays, it’s time for a wake-up call. The truth is: shops that don’t adapt to the

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How to Filter Jobs by Insurance, Vehicle, or Technician

Quickly narrow down your board to only the jobs you want to see—by provider, vehicle type, or assigned team member. Overview As your job board fills up, filters become a powerful way to stay focused and efficient. Helios allows you to filter jobs on both the Planning Board and Production

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Color Codes & Dot Markers: What They Mean and How to Use Them

Color Codes & Dot Markers: What They Mean and How to Use Them

Use visual tags to quickly understand job status, urgency, and special needs—without opening a single card. Overview Helios gives you powerful visual tools—color codes and dot markers—to help you scan your Planning and Production Boards at a glance. These tags make it easy to identify job types, flag issues, and

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Production Boards Designed for Efficiency new

How to Move Jobs from Planning to Production

Start work the moment your shop is ready—transfer scheduled jobs into live workflow with just a drag-and-drop. Overview In Helios, jobs begin on the Planning Board, where they are scheduled and assigned. When you’re ready to begin work, those jobs must be moved to the Production Board. This guide walks

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About Us

We are the support team for Helios, the premier autobody shop management software owned and operated by Blackhawk Innovations. Helios is designed to streamline operations, enhance visibility, and optimize workflows for collision repair businesses. We believe in its ability to drive efficiency and improve processes, empowering shops to operate at peak performance. Our team is committed to ensuring every Helios user understands the full potential of the platform and how to leverage its tools to achieve their business goals.