Managing Multiple Repair Shop Locations Without Losing Control

Managing Multiple Repair Shop Locations Without Losing Control

Sarah’s phone buzzes at 6:47 a.m. Location #2: “The Honda transmission job’s running over, the customer’s upset, and we need parts that Location #1 has. Can we transfer them?” Location #3: “That Chevy brake job from yesterday still isn’t approved. Proceed or wait?” By 7:15, she’s already fielded four more

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Your Shop’s Reputation Starts with Workflow Here’s Why

Your Shop’s Reputation Starts with Workflow—Here’s Why

Your Reputation Is Built on Workflow, Not Just Marketing It’s Monday morning, and your service advisor is already playing catch-up. The 9:00 a.m. brake job is delayed because parts haven’t arrived. A customer’s oil change is running 45 minutes behind schedule. Meanwhile, two technicians are waiting for work orders, and

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Shop Efficiency Tools Ranked: How Helios Outpaces the Competition

Shop Efficiency Tools Ranked: How Helios Outpaces the Competition

If your technicians are constantly asking, “What’s next?” or your service writer spends half the day tracking down job updates, the issue isn’t with your staff—it’s with your systems. You don’t need more people.You need better tools. In 2025, the fastest-growing shops aren’t running harder—they’re running smarter. They’re using tech

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Best Auto Repair Shop Software in 2025: Helios vs. The Rest

Best Auto Repair Shop Software in 2025: Helios vs. The Rest

The Wrong Software Doesn’t Just Slow You Down, It Costs You Between constant interruptions, missed job updates, and techs stuck waiting for answers, bad software adds up to real dollars lost. In 2025, shop owners need a platform that works the way their team works: fast, visual, and mobile. So

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Cloud-Based Auto Shop Software: Buyer’s Guide + Comparison Matrix

Cloud-Based Auto Shop Software: Buyer’s Guide + Comparison Matrix

The Software You Choose Will Either Scale Your Shop—or Strangle It In 2025, auto shops can’t afford to run on sticky notes, spreadsheets, or software that only works from a desktop. You need real-time visibility. Your team needs mobile access. And your customers expect fast, accurate communication. Cloud-based shop software

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Top 10 Features Every Shop Management Platform Needs in 2025

Top 10 Features Every Shop Management Platform Needs in 2025

If Your Software Can’t Keep Up, It’s Slowing You Down The modern auto shop moves fast. Techs expect mobile tools. Customers expect real-time updates. And you need total visibility—without logging into three different systems. ⚡ Quick Summary Modern shops need real-time, mobile-first platforms—no more desktops or delays. Top features: live

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Less Paper, More Profits: The New Standard in Shop Management

You’re Not Running a Filing Cabinet—You’re Running a Business Clipboards. Sticky notes. Handwritten estimates. You may think it’s just “how we do things,” but all that paper is quietly killing your shop’s potential. In today’s competitive auto repair world, slow, manual workflows don’t just waste time—they drain profits. The truth

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About Us

We are the support team for Helios, the premier autobody shop management software owned and operated by Blackhawk Innovations. Helios is designed to streamline operations, enhance visibility, and optimize workflows for collision repair businesses. We believe in its ability to drive efficiency and improve processes, empowering shops to operate at peak performance. Our team is committed to ensuring every Helios user understands the full potential of the platform and how to leverage its tools to achieve their business goals.