Frequently Asked Questions
Got Questions?
Good—We’ve Got Answers.
Do I need to install anything to use Helios?
No installation is required to use Helios in your web browser. You can also use the Helios mobile app on iOS or Android.
How long does setup take?
Most shops are up and running in under a day. We’ll walk you through it.
Is there training or support available?
Yes. Both plans include free onboarding and priority support.
Can I try Helios before committing?
Yes. Both plans include a 14-day free trial. You won’t be charged if you cancel before the trial ends. You can also request a live demo before signing up.
For technical questions, visit Support or contact our team.