Helios – Terms and Conditions
Effective Date: January 1, 2025
This Agreement governs your use of the Helios software and related services (the “Service”), provided by Blackhawk Innovations, LLC (“Provider”). The Helios software is accessible via https://app.heliospro.io. By accessing or using the Service, you agree to the following terms and conditions (“Terms”).
- Definitions — “User”/“you” means the individual or entity using the Service; “Account” means the registered account; “Content” means all data you transmit or submit.
- Grant of License — Provider grants a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for User’s internal business operations.
- Restrictions on Use — No reverse engineering; no unlawful or benchmark/competitor use; no sublicensing or transferring; no disruption of the Service.
- User Obligations — Maintain credential confidentiality; provide accurate registration info; do not upload illegal or infringing content.
- Fees and Payment — Fees and methods per order/pricing plan; amounts are non-refundable unless required by law; late payments may incur up to 1.5%/month interest.
- 30-Day Money-Back Guarantee — Full refund of the first payment if requested within 30 days of purchase; refunds go to the original method.
- Intellectual Property — Provider retains all IP in the Service. User owns their Content but grants Provider a non-exclusive, worldwide, royalty-free license to operate/provide the Service and incorporate feedback.
- Termination — Either party may terminate for breach; upon termination, User’s access ceases; Provider retains data for 30 days for retrieval, then may delete per retention policy.
- Disclaimers — Service is provided “AS IS,” without warranties of any kind; no guarantee of uninterrupted/error-free operation.
- Limitation of Liability — To the fullest extent permitted, Provider’s total liability for all claims is limited to amounts paid by User in the 12 months preceding the claim; no indirect/special/consequential damages.
- Indemnification — User will indemnify and hold harmless Provider and its affiliates from claims arising from User’s use, breach of Terms, or infringement.
- Confidentiality — Both parties will protect confidential information disclosed in connection with the Service.
- Governing Law & Jurisdiction — Laws of the State of New Jersey; exclusive venue in courts of Camden County, New Jersey.
- Modifications — Provider may modify Terms; material changes will be communicated at least 30 days prior; continued use constitutes acceptance.
- Privacy Policy — Use of the Service is also governed by our Privacy Policy, available at https://blackhawkinnovations.com/legal.
- Entire Agreement — These Terms constitute the entire agreement between the parties concerning the use of the Service and supersede all prior or contemporaneous communications.
If you have any questions or concerns about these Terms and Conditions, please Contact us.