How to Filter Jobs by Insurance, Vehicle, or Technician

Quickly narrow down your board to only the jobs you want to see—by provider, vehicle type, or assigned team member. Overview As your job board fills up, filters become a powerful way to stay focused and efficient. Helios allows you to filter jobs on both the Planning Board and Production

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Color Codes & Dot Markers: What They Mean and How to Use Them

Color Codes & Dot Markers: What They Mean and How to Use Them

Use visual tags to quickly understand job status, urgency, and special needs—without opening a single card. Overview Helios gives you powerful visual tools—color codes and dot markers—to help you scan your Planning and Production Boards at a glance. These tags make it easy to identify job types, flag issues, and

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Production Boards Designed for Efficiency new

How to Move Jobs from Planning to Production

Start work the moment your shop is ready—transfer scheduled jobs into live workflow with just a drag-and-drop. Overview In Helios, jobs begin on the Planning Board, where they are scheduled and assigned. When you’re ready to begin work, those jobs must be moved to the Production Board. This guide walks

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Production Boards Designed for Efficiency new

How to Schedule a Job on the Planning Board

Use Helios’ Planning Board to organize your shop’s workload with precision and ease. Overview The Planning Board is your go-to tool for scheduling upcoming jobs before they enter production. It allows you to allocate time slots, assign technicians, and visualize your daily or weekly workload—all with a simple drag-and-drop interface.

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Actual photo of Helios Production Board running in the shop

Understanding the Planning Board vs. Production Board

Learn how to use Helios’ dual-board system to schedule smarter, track jobs faster, and keep your entire team aligned. Overview Helios is built around two powerful visual boards: the Planning Board and the Production Board. Each one serves a unique function in your workflow. The Planning Board helps you get

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How to Add Users and Set Permissions

How to Add Users and Set Permissions

Invite your team to Helios and control what each person can see or do with role-based permissions. Overview Helios allows you to add users to your account and assign specific roles to control access levels. This guide will show you how to add new users, assign them roles, and set

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Image of devices syncing in real time

Mobile App vs. Desktop: What You Can Do on Each

Understand the differences between Helios on desktop and mobile so your entire team can work smarter—no matter where they are. Overview Helios is built to work wherever you do—whether you’re at your desk planning jobs or out in the shop managing repairs. Both the mobile app and desktop version are

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Navigating the Helios Dashboard: A Quick Tour

Navigating the Helios Dashboard: A Quick Tour

Get familiar with the Helios interface so you can manage jobs, teams, and production efficiently—from your first login. Overview The Helios dashboard is your shop’s mission control. Whether you’re planning jobs, managing workflows, or checking job statuses in real time, this guide will help you understand every major feature at

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Helios Desktop View

How to Log In and Set Up Your Helios Account

Get started with Helios in minutes. This guide walks you through logging in, customizing your account, and inviting your team—whether you’re on desktop or mobile.   Step 1: Access the Login Page Go to https://app.heliospro.io Or visit heliospro.io and click “Login” in the top-right corner. 📸 Screenshot: Login button on

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About Us

We are the support team for Helios, the premier autobody shop management software owned and operated by Blackhawk Innovations. Helios is designed to streamline operations, enhance visibility, and optimize workflows for collision repair businesses. We believe in its ability to drive efficiency and improve processes, empowering shops to operate at peak performance. Our team is committed to ensuring every Helios user understands the full potential of the platform and how to leverage its tools to achieve their business goals.