Image of devices syncing in real time

Mobile App vs. Desktop: What You Can Do on Each

Understand the differences between Helios on desktop and mobile so your entire team can work smarter—no matter where they are. Overview Helios is built to work wherever you do—whether you’re at your desk planning jobs or out in the shop managing repairs. Both the mobile app and desktop version are

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Navigating the Helios Dashboard: A Quick Tour

Navigating the Helios Dashboard: A Quick Tour

Get familiar with the Helios interface so you can manage jobs, teams, and production efficiently—from your first login. Overview The Helios dashboard is your shop’s mission control. Whether you’re planning jobs, managing workflows, or checking job statuses in real time, this guide will help you understand every major feature at

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Helios Desktop View

How to Log In and Set Up Your Helios Account

Get started with Helios in minutes. This guide walks you through logging in, customizing your account, and inviting your team—whether you’re on desktop or mobile.   Step 1: Access the Login Page Go to https://app.heliospro.io Or visit heliospro.io and click “Login” in the top-right corner. 📸 Screenshot: Login button on

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7 Daily Bottlenecks in Auto Repair Shops—And How to Eliminate Them

7 Daily Bottlenecks in Auto Repair Shops—And How to Eliminate Them

Introduction: What’s Slowing Down Your Shop? You’re booked solid. Your bays are full. Your techs are busy.And yet… it feels like your shop should be getting more done. You’re not imagining things. Most auto repair shops lose hours every week to hidden inefficiencies—the small, daily bottlenecks that stall jobs, frustrate

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Actual photo of Helios Production Board running in the shop

The Power of a Mobile-Friendly Production Board: Why It Matters

Introduction: Your Shop Moves Fast—Your Software Should Too Imagine you’re mid-repair, hands deep in an engine bay, and someone shouts across the shop floor:“Hey—what’s the status on the Tacoma?” You drop your tools, wipe your hands, and walk over to a whiteboard… only to find the job card hasn’t been

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How Helios Was Built by Auto Techs—Not Just Developers

How Helios Was Built by Auto Techs—Not Just Developers

Introduction: Why Most Shop Software Gets It Wrong You know the type: software that looks fancy in a demo, but once it hits the shop floor… it falls flat.Too many screens. Too many clicks. Too many “features” no one uses. Sound familiar? That’s because most auto repair shop software is

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From Chaos to Control: How Helios Streamlines Your Auto Shop Workflow

From Chaos to Control: How Helios Streamlines Your Auto Shop Workflow

Introduction: The Chaos Auto Shop Owners Know All Too Well Let’s be honest—running an auto repair shop isn’t for the faint of heart. Between tracking dozens of jobs, coordinating technician schedules, answering impatient customer calls, and fighting with outdated software (or worse—paper logs), most shop owners feel like they’re just

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About Us

We are the support team for Helios, the premier autobody shop management software owned and operated by Blackhawk Innovations. Helios is designed to streamline operations, enhance visibility, and optimize workflows for collision repair businesses. We believe in its ability to drive efficiency and improve processes, empowering shops to operate at peak performance. Our team is committed to ensuring every Helios user understands the full potential of the platform and how to leverage its tools to achieve their business goals.