Your one-stop destination for expert help, how-to guides, and workflow optimization tips. Everything your shop needs, all in one place.

How to Filter Jobs by Insurance, Vehicle, or Technician

Quickly narrow down your board to only the jobs you want to see—by provider, vehicle type, or assigned
Color Codes & Dot Markers: What They Mean and How to Use Them

Color Codes & Dot Markers: What They Mean and How to Use Them

Use visual tags to quickly understand job status, urgency, and special needs—without opening a single card. Overview Helios
Production Boards Designed for Efficiency new

How to Move Jobs from Planning to Production

Start work the moment your shop is ready—transfer scheduled jobs into live workflow with just a drag-and-drop. Overview
Production Boards Designed for Efficiency new

How to Schedule a Job on the Planning Board

Use Helios’ Planning Board to organize your shop’s workload with precision and ease. Overview The Planning Board is
Actual photo of Helios Production Board running in the shop

Understanding the Planning Board vs. Production Board

Learn how to use Helios’ dual-board system to schedule smarter, track jobs faster, and keep your entire team
How to Add Users and Set Permissions

How to Add Users and Set Permissions

Invite your team to Helios and control what each person can see or do with role-based permissions. Overview
Image of devices syncing in real time

Mobile App vs. Desktop: What You Can Do on Each

Understand the differences between Helios on desktop and mobile so your entire team can work smarter—no matter where
Navigating the Helios Dashboard: A Quick Tour

Navigating the Helios Dashboard: A Quick Tour

Get familiar with the Helios interface so you can manage jobs, teams, and production efficiently—from your first login.
Helios Desktop View

How to Log In and Set Up Your Helios Account

Get started with Helios in minutes. This guide walks you through logging in, customizing your account, and inviting
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About Us

We are the support team for Helios, the premier autobody shop management software owned and operated by Blackhawk Innovations. Helios is designed to streamline operations, enhance visibility, and optimize workflows for collision repair businesses. We believe in its ability to drive efficiency and improve processes, empowering shops to operate at peak performance. Our team is committed to ensuring every Helios user understands the full potential of the platform and how to leverage its tools to achieve their business goals.